Parent teacher communication


Term 1:

  • Parents and guardians are invited to a ‘meet the teacher session’ where the class teacher is introduced and class routines and expectations are explained. This occurs in Week 3 after staffing and classes have been finalised.
  • Face to face interviews are held at the end of Term 1 to update parents/guardians on the progress of their child.

Terms 2 & Term 4:

  • Parents/Guardians are issued with a written report that is emailed home.

Term 3:

  • Student led conferences are held at the end of Term 3 providing the opportunity for students to share their learning with parents. Teachers are on hand during these conferences to meet with parents/guardians and discuss each student’s progress.

Incidental meetings can be arranged at any time throughout the term through an email to the teacher or phone contact through the office. A mutually convenient time will be arranged to ensure that the teacher is free from teaching commitments to discuss the student’s progress.

Raising concerns

Essential Agreement

The Rochedale families and school agree to

  • Have good communication
  • Treat each other with respect
  • Be open-minded and try and see things from each other’s perspective
  • Respect the school rules and procedures to ensure the safety and positive learning environment for all of our students
  • Ensure that every child’s journey is a partnership – we are in this together.

We understand that there may be times when parents have concerns or want to question to clarify issues pertaining to the school or their children. At Rochedale we value the regular interaction we have with parents. We address concerns and manage conflict in a way which shows respect to all parties. Through positive, open, honest and appropriate communication we aim to resolve all issues as effectively and quickly as possible.

If you have a concern about a classroom issue or require more information around a classroom incident, the first port of call is your child’s teacher. They are the ones who can answer your questions as they have the fullest picture of what is happening in the classrooms.

  • Request an interview to arrange a mutually agreed date and time. If you come up to the school without an appointment the teacher may not be available as they may be teaching, preparing lessons or have a previous commitment/appointment. Teachers are most willing to hold phone interviews, however these too must be arranged around teaching and previous commitments.
  • Please be aware when listening to your child about school that the recount is from their perspective. It is vital that you keep an ‘open mind’ and also seek information from the school to get the full picture. The school will also listen openly to your concern to ensure your concern is clearly heard.
  • Focus on the issue not a person.
  • Stay calm when talking through your issue or concern.
  • Respect the professional rights of staff to feel safe at work. Staff should not be threatened or abused – if this occurs, staff have the right and support of the school to walk away and pay no heed to your concern until it is dealt with in the appropriate way. Under the Education Act, abusive or threatening parents may be banned from entering the school grounds for a period of time and/or referred to the police for prosecution.
  • It is not appropriate to contact a teacher or staff member with an issue or concern on the weekend or on their holiday. Nor is it reasonable to expect a teacher or staff member to respond in these times. During the working week, it is usually reasonable to expect a reply or acknowledgement within 48 hours.
  • If the matter remains unresolved or you do not feel comfortable raising the matter with the class teacher, please contact the appropriate Sector Deputy Principal to assist you with your concern.
  • If the matter remains unresolved please contact the Principal to assist with the resolution.
  • Matters concerning serious allegations of harm or criminal/illegal activity should be directed to the Principal immediately.

Please remember that negative gossip is wrong and never resolves anything. Venting in the carpark with other parents or on social media is not going to solve the problem. This can be slanderous and lead to legal action, create greater divisions between the school and yourself and sets a very poor example to students about how to deal with issues which may arise.

Good, open communication directly with the school is the best way to solve issues and to prevent small problems become larger. After all, we all want what is best for your child.

Last reviewed 11 December 2019
Last updated 11 December 2019